In addition to our contracted service arrangements, we provide a chargeable call-out service to non-contracted sites.
Our labour only contracts cover all labour costs arising from fair wear and tear, with preventative maintenance if appropriate to the system but with parts charged as used. It includes unlimited call outs as well as all labour requirements during our normal working hours.
This service is provided by our dedicated team of skilled professionals made up of 10 service engineers and two technical support engineers. They deliver a highly responsive and personal service, achieving an average first fix rate of 90 per cent.